Customer Help

At ModularKitchenCabinets.com, help is always right around the corner.  Whether you need assistance organizing your home or determining which products will best fit your style and space, our home design and organizational experts are readily available to respond to your questions and concerns.  We are happy to answer all questions about our products and services and provide you with all the information you need to make an informed, comfortable and satisfying purchase.

Meet Our Customer Service Team

	Rachel grew up in California and Colorado, and graduated from the University of Colorado, Boulder. Rachel was trained in customer service at Nordstrom and worked there for over three years. At Nordstrom, Rachel acquired a love for fashion and design and especially a love for working with people. Rachel joined the Tail of the Lion customer service team in October 2007. She loves animals and enjoys spending her time with family and friends, cooking, doing outdoor activities.
	Joshua grew up in the Seattle area and is a graduate of the University of Massachusetts. His past work experience is in construction and project management, which enables him to have a full understanding of Tail of the Lion's diverse product offerings. Joshua brings a relaxed and helpful approach to customer service. He has been with Tail of the Lion for 4 years. When he is not working, Joshua enjoys time with his family, wandering the hills around his home and making wine.
	Elana is a self-described 'jack of all trades'. Although she has a degree in International Relations, Elana's work experience runs the gamut from the field of jewelry and antique appraisal to clothing design and catering. A member of the Tail of the Lion team since 2006, Elana juggles her time between working, raising her two adorable children and cooking up a storm.
	Alan was born and raised in Phoenix and he attended Arizona State University. He's always enjoyed helping people and splits his time at Tail of the Lion between providing courteous customer service and helping with the technological side of the business. Alan joined the Tail of the Lion team in 2006 and enjoys spending his free time with his family and friends, helping with home improvement projects and scuba-diving.

For detailed and documented responses to your most sensitive concerns, email us any time of day or night.  We will try our best to reply to your email within 24 hours and make sure that we have answered all of your questions in an organized and professional manner.

Alternatively, you can call us at 1-888-883-5860 during regular business hours for an immediate response to your most pressing questions.

We are also available by fax at 1-877-639-7908.

All inquiries should reference #B99.

All of our products are carefully selected with the customer in mind, to make your home a more beautiful and organized place.  If, at any time, you are concerned about a specific product or unsure of how to proceed in your home renovation process, our trained and experienced staff is on hand to answer all of your questions.  If you are unsatisfied with your purchase for any reason, ModularKitchenCabinets.com will be happy to issue you a full refund - no questions asked!  If you have any additional questions, please contact us for more information about our return policy.

In our continuing efforts to serve you better, we welcome your comments and suggestions at all times.  We look forward to hearing from you!

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Click here for Customer Service in Spanish.